GENERAL FAQs

What is VowsOnUs?

Get ready to say "I do" to VowsOnUs! We're the ultimate wedding planning website that'll make your special day a breeze. We've got all your wedding needs covered, from top-notch caterers to the hottest DJs in town. VowsOnUs lets you filter vendors by location, so you can find the perfect fit for your wedding's vibe. Plus, we'll give you a handy checklist to help you stay on track and get everything done.

So don't stress about wedding planning - let VowsOnUs make it fun again!

How do I sign up for a VowsOnUs account?

When you're ready to sign up with VowsOnUs, it's as easy as pie. Simply click the Sign[1]Up button on our home page, enter your information, and voila! You're all set up and ready to start planning your dream wedding. And if you don't feel like typing out all those details, you can even sign up using your Facebook or Google account. It's that simple - we aim to make your experience with us as easy and hassle-free as possible.

How do I navigate the different features on VowsOnUs?

Are you ready to make your wedding dreams a reality? Our website has got you covered from start to finish! Need to book a venue or find a fabulous makeup artist? Looking for a stylish sherwani to rock on your big day? Just click on the "Vendors" drop-down menu and take your pick.

To keep your planning organized and stress-free, we've got a to-do list that is available at your service, ready to be updated and customized as needed. Join us on our amazing website and let's get started on planning your perfect day!

How can I report a technical issue/ bug or suggest improvements on the platform?

To report technical issues/bugs or to leave us suggestions, please head on over to our "Contact Us" page and fill in the form to share your feedback. We're always striving to make your experience better, so don't hold back - let us know what's on your mind.

Who is considered a client?

A client is typically someone who is seeking assistance and guidance with planning their wedding. This person could be a bride, groom, or any individual belonging to the couple’s planning party and looking for help in organizing their wedding day.

How can I find vendors for my wedding on VowsOnUs?

Are you ready to make your wedding dreams a reality? Our website has got you covered from start to finish! Need to book a venue or find a fabulous makeup artist? Looking for a stylish sherwani to rock on your big day? Just click on the "Vendors" drop-down menu and take your pick. You can also add filters to narrow down your search.

To keep your planning organized and stress-free, we've also got a nifty to-do list, ready to be updated and customized as needed.

So why make wedding planning a chore when you can make it a breeze? Join us on our amazing website and let's get started on planning your perfect day!

How do I contact a vendor to inquire about their services?

You can contact them through our in-built messaging system and through the contact details that you will find on the individual vendor's portfolio.

Can I save my favorite vendors for later?

Yes, you absolutely can. You can bookmark all your favorite vendors and can find them under the saved list under your user profile.

Are there any tools to help me stay organized during the planning process?

Yes, we provide a to-do list where you have access to some default to-do lists categorized based on events which can be modified, or you can create one of your own. You can even add notes and due dates for these tasks. Check off the tasks that are completed and take them off your plate (and mind!).

What if I want to create my custom to-do lists?

Our to-do lists are completely customizable. You can create a checklist from scratch or add/modify existing templates. Don’t forget to add notes, due dates and reminders and feel free to share the checklist with family, friends, your significant other or whoever is on the wedding planning team!

Can I get reminders for the upcoming tasks in my to-do list?

Most certainly! Simply set a due date for the said task and check off the “Remind Me” box and select the frequency how often would you like the reminders, and we shall make sure to send you reminders on your provided email address.

How can I leave a review for a vendor that I hired through VowsOnUs?

Please go to the vendor profile page and you will see an option to leave a review.

Can I hire vendors from outside my local area?

Are you planning a wedding and need vendors in a specific location? No problem! Our website makes it easy to find and connect with vendors across the country. Just use our location filter to narrow down your search to vendors in the area where you're getting married. From there, you can contact them directly and get the ball rolling on your dream wedding plans. So, whether you're saying "I do" in the big city or in the quiet countryside, we've got you covered.

What are the pricing and payment policies of the vendors?

Pricing and payment policies are unique to each vendor. Please get in touch with the vendors whose services and pricing you would like to learn more about.

What are the cancellation policies of the vendors?

Cancellation policies are unique to each vendor. Please get in touch with the vendors to learn more about this.

How can I get help or support as a user?

Please contact us with the details via "Contact Us" section and we will reach out with a response to your query as soon as possible.

FOR VENDORS

How can I sign up as a vendor on VowsOnUs?

Attention all vendors! Ready to join the party? When you land on our website, you'll see an option to Sign Up (it’s free!) and become part of our amazing community. It only takes a couple of steps and it's the perfect way to get your business seen by potential customers. After this, we will review your application and work with you to get your profile set up with us!

Is there a fee to become a vendor on VowsOnUs?

Listing on VowsOnUs is completely free!

How can I update my vendor profile and portfolio?

Congratulations, you're officially part of the wedding planning dream team! Once you've signed up, you'll have full access to your profile page. That's right, you're the boss now!

With our vendor-friendly customization options, you can make your profile page truly shine. From uploading photos to adding a bio and everything in between, all can be done through our vendor dashboard.

How will I receive inquiries from potential customers?

The customers have the option to request a quote and message you through our inwebsite messaging capabilities.

How long does it take to get my vendor profile approved?

24 to 48 hours once we have received all the supporting documents required.

Can I offer discounts or promotions to VowsOnUs users?

You absolutely can!

Are there any guidelines for vendor conduct on VowsOnUs?

Yes, Please find those under the “Vendor conduct” policy, which is accessible from the bottom of the page.

Can I have multiple listings for the different services I offer?

Yes, you can, For each service you provide, you can have a different vendor page highlighting that particular service and/or franchise branches.

How can I get help or support as a vendor?

Please contact us with the details via "Contact Us" section and we will reach out with a response to your query as soon as possible.